Reporting Application Data
Reporting applications means to take the data that comes out of applications, filled out by registrants, and sending it off to be reviewed by the Fairness Commissioner or another organization whose purpose is to study the patterns and decrease inequality or discrimination. They study data that is inputted by the applicant, and also data that […]
Switching from Paper to Online Applications
From experience with our old and new clients, we’ve learned that the transition from a paper to an electronic database is like a big, virtual, spring cleaning. We’ve noticed many clients have been collecting data for tens of years using the same paper application from the beginning. We ask them questions like “Who made this? […]
Combat Cheating in Regulatory Bodies – Part 2
In the previous post last week I talked about cheating on Continuing Competence and Practice Hours reporting. This time I’ll discuss some possible ways that registrants can cheat when uploading documents and on online exams and methods that you can use to make it harder to cheat. Certificates, Insurance Policies and Transcripts Do you require […]
Combat Cheating in Regulatory Bodies – Part 1
Since we’ve been testing people for various things, cheaters have been out there – trying to find an easier way to pass our tests. Interestingly, according to Educational Testing Service (ETS), “Cheating is more widespread … than it was years ago because it no longer carries the stigma it used to.” People are doing it because […]
When Disaster Strikes…Business Continuity!
What is Business Continuity? What happens to your association once disaster strikes? Don’t be sad! Hopefully, you have a business continuity plan! If not, you’ve come to the right place! Business continuity is when you have a plan or process to continue operating after some type of disaster. Disasters could be anything from natural disasters, theft, […]
Avoid Losing All Your Association’s Data
The pain of a crashed hard drive is real. Having a hard drive crash is never, ever fun. It may have happened to you before on a personal device, such as a laptop or desktop. One thing that happens when a hard drive crashes — saying “goodbye” to all your photos, documents, files, apps, and everything stored on […]
Apology accepted OR still file a complaint?
Sorry…Eh?! So, I guess Canadians AREN’T as apologetic as our overly-polite stereotype expresses… An unfortunate case of an Ontario hospital and a few of it’s staff of nurses and doctors were in trouble for the care they provided (or lack there of) towards a female patient was left unapologized for. The hospital even hired a huge Toronto-based law […]
The Takeover of the Cloud – What is Cloud Computing?
“Cloud this!” “Cloud that!” “Don’t worry, it’s in my cloud!” What is cloud computing? The cloud has been in conversations of companies more and more lately. The concept of cloud computing was introduced to us somewhere in the late 2000s and has been taken advantage of and utilized ever since, by companies and consumers. So, […]
5 Things We’ve Learned About Customer Satisfaction
Customer Satisfaction: the measure of how products and/or services provided by a company meet or exceed a customer’s expectations. How does an organization reach customer satisfaction? Of course there isn’t just one guaranteed method. It’s different per client, but there are definitely many principles that are repeatedly performed and received with satisfaction by customers. Many of these should […]
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